Returns & Exchanges
At Postmark Online, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Simply ensure your items are in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective seals remain intact.
Ship the Item
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing